Reviews of Beck and Masten South
Beck and Masten South
Found 2 records
treated me with courtesy - 10/27/2010 16:47:37
Guest25 from Houston, TX
Toby always treated me and my family with courtesy. Even though I was having a bad day on the day of the pickup of my new vehicle, toby catered to me and made my complete buying expierience at your dealership a wonderful one. I have purchased many vehicles in my life, and toby is one of the best salespersons i have encountered.
Made our buying experience fun and easy - 10/27/2010 16:44:49
TXGUEST from Houston, TX
absolutely awesome! He made our buying experience fun and easy. His service, and genuine personality made the whole experience for us. Then , on top of that when there was a little snag he jumped right on it and made it RIGHT! Now that is customer service. What really made it great is when things weren't perfect he went the extra mile to make it better. Any one can strive for perfection, that's not what whats someone great! What makes them great is service recovery, when things go wrong.




